Frequently Asked Questions

Our websites start from SGD 1,800 for a basic 5-page brochure site and range up to SGD 20,000+ for enterprise corporate websites. E-commerce stores start from SGD 2,500. Web applications are custom-scoped. We provide a fixed-price quote before any work begins.

We work on fixed-price contracts for all projects. You receive a detailed proposal with a clear scope and price before we start. The price you approve is the price you pay — no surprise invoices.

Your website includes a 30-day free warranty. After that, there are optional maintenance plans from SGD 150/month covering security updates, backups, and support. Hosting costs are separate (typically SGD 20–100/month depending on requirements).

Yes. For projects over SGD 3,000, we typically split payment: 50% upfront to begin, 25% at design approval, and 25% on launch day.

A standard 5–10 page business website takes 3–4 weeks. E-commerce stores take 4–6 weeks. Web applications depend on complexity — typically 8–16 weeks. We agree on a timeline before we start and communicate proactively if anything changes.

We need your logo files, brand guidelines (if any), copy/text content, and any images you want to use. We can help source stock images and provide copywriting services if needed (additional cost).

We need your time for 3 key touchpoints: initial discovery call, design review, and final approval before launch. Beyond these, we work independently and update you with progress summaries. Expect to invest 3–5 hours of your time total.

We use a phased approach: discovery → design → development → QA → launch. Each phase is reviewed and approved before moving to the next. You have a staging environment to review throughout development.

Yes. All our websites include a content management system (CMS) and a training session so you can update text, images, and add blog posts without needing a developer.

Yes. We configure privacy policies, cookie consent banners, secure contact forms, and proper data handling in line with Singapore's PDPA by default.

If you're on a maintenance plan, we monitor uptime 24/7 and respond within 1 hour for emergencies. During the 30-day warranty period, any issues are fixed at no cost.

Yes. We can work with your existing domain registrar and hosting provider, or help you set up new ones. We work with most major providers.